Contact Us

Here are some answers to the most frequently asked questions.

Where can I make a payment?

Click Manage Order and enter your order number and last name.
You can also send a check to the address below. Please be sure to include your order number on the memo line.

Signature Tours
PO BOX 956817
Duluth, GA 30095

Where can I upload my passport?

Click Manage Order and enter your order number and last name.
Passports must be valid with an expiration date of at least six months beyond the return date of your tour.

Where can I get travel insurance?

You can purchase travel insurance from the company of your choice.
We recommend Trawick International. Please click here for more information or to enroll in the plan.

What is the cancellation policy?

The $500 per person deposit is nonrefundable. Other payments exceeding the $500 per person are refundable in full up to ninety days prior to departure. After this date, refunds for unused accommodations and services will be limited to the amount received from and/or credited by all carriers, sightseeing operators, and hotels. All funds, including the deposit, are non-transferable.

Can I upgrade or change my seat on the plane?

All group seating is assigned by the airline and cannot be changed by Signature Tours. Seat changes can only be made during check-in at the airport. Upgrades such as Comfort, Premium, Business, or First Class are not available with our Air Included option. Participants who wish to upgrade or purchase a specific seat should choose the Land Only option when registering.

Can I add TSA Precheck, Global Entry, or Frequent Flyer numbers to my flight?

These numbers can only be added during check-in at the airport.

Where can I find details about the specific destination I'm visiting?

Our Travel Guide is designed to help! It covers essential country-specific information, including packing tips, health advice, visa requirements, and answers to many other common travel questions.

Drop us a message and we will get back to you as soon as possible.

Mailing Address

Signature Tours Inc.
PO Box 956817
Duluth, GA 30095
(800) 915-3527

By calling or texting this number (800) 915-3527, customers agree to receive text messages.
If you no longer wish to receive text messages, you may opt-out at any time by replying "STOP".